Wipro Off Campus Drive 2024: Wipro Limited invites Online Application for Recruitment of L1 Tech Support Engineer in Bangalore. Eligible candidates can Apply Online
Wipro Recruitment Details November 2024
| Company Name | Wipro Limited |
| Job Category | Private Jobs |
| Employment Type | Regular Basis |
| Post Name | L1 Tech Support Engineer |
| Total Vacancies | Various |
| Salary | As Per Norms |
| Start Date | 04.11.2024 |
| Job Location | Bangalore |
| Apply Mode | Online |
| Official Website | https://www.wipro.com/ |
Wipro Off Campus Drive 2024 – Educational Qualification
| L1 Tech Support Engineer | Graduate . CCNA or equivalent networking qualifications |
Wipro Off Campus Drive 2024 – Essential Hiring Skills
- Accuracy and attention to detail
- Excellent written language and comprehension
- Aptitude to comprehend articles and good analytical skills
- Ability to multitask
- MS Excel
- Neutral Voice and Accent and call management
- Process Knowledge
Wipro Off Campus Drive 2024 – Roles and Responsibilities
- Handles direct customer inquiries
- Provides technical support to customers.
- Troubleshoots and repair solutions. Understand network architecture required to support VoIP services.
- Recommends network hardware, software and design elements.
- Answers technical questions, solve technical problems and suggest appropriate workarounds.
- Provides quick and accurate handling of support interactions ? phone, chat, screen sharing & email.
- Handles and resolve customer inquiries, questions, complaints, and concerns with the highest degree of courtesy and professionalism utilizing all resources available given to Tier 1 Representatives.
- Offers alternative solutions when appropriate if the issue is beyond the representative’s training and scope of responsibility with the objective of resolving the customer’s concerns.
- Adhere to schedules, guidelines, and requirements in accordance with the Company’s set policies and procedures.
Wipro Off Campus Drive 2024 – Selection Process
- Interview
How to apply for Wipro Recruitment of L1 Tech Support Engineer Post
- A Willing and Eligible Candidates can apply online through Wipro Official Website https://careers.wipro.com
About Wipro
- Wipro Limited is an Indian multinational technology company that provides information technology, consulting and business process services. It is one of the six leading Indian Big Tech companies. Wipro’s capabilities range across cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and other technologies, servicing customers in 167 countries.
Important Dates
- Start Date to Apply Online : 04.11.2024
Important Links
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