InDrive Recruitment 2024 : InDrive has invites Online application for Recruitment to the Post of Customer Service Supervisor in Delhi – New Delhi. Eligible candidates can Apply Online on or Before 10.01.2024.
• Handling incoming calls
• Outgoing calls
• Helping and solving appeals of users
• Control the quality of the work of the staff of the Contact Center
• Translation of texts
• Training and hiring new call center operators
• Supervise and monitor the activities of contact center operators
• Control the compliance of contact center operators with production discipline
• Prepare reports on the quality of work performed by contact center operators
• Answering questions from staff and providing guidance and feedback
• Devise ways to optimize procedures and keep staff motivated
InDrive Recruitment 2024 – Qualification Details
Customer Service Supervisor
• Competent verbal and written communication
• Fluent language skills on demand.
• Knowledge of English, Hindi (fluent)
• Tamil/Marathi/Bengali/Nepali (optional, will be a plus)
• PC knowledge at the confident user level
• Willingness to travel.
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