Cactus WFH Jobs 2023 : Cactus Communications has invites Online Application for recruitment to the Post of Associate Customer Service Manager. Eligible candidates can Apply Online On or Before 04.12.2023.
Cactus Vacancy Details November 2023
| Organization Name | Cactus Communications |
| Job Category | Private Jobs |
| Employment Type | Regular Basis |
| Post Details | Associate Customer Service Manager (Chat & Calls) |
| Shift | Night Shift Only |
| Total Vacancy | Various |
| Salary | As Per Norms |
| Last Date | 04.12.2023 |
| Job Location | Remote |
| Apply Mode | Online |
| Official Website | cactusglobal.com |
Cactus WFH Jobs 2023 – Vacancy Details
| Associate Customer Service Manager (Chat & Calls) | Various |
Cactus WFH Jobs 2023 – Qualifications Details
| Post Name | Requirements |
|---|---|
| Associate Customer Service Manager (Chat & Calls) |
|
Cactus WFH Jobs 2023 – Job Responsibilities
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• Deeply understand implicit and explicit customer needs and requirements and give them the best suited price/service/delivery options in the first go.
• Respond to inbound support tickets, ensuring they receive timely, useful information to reduce friction while using the service
• Maximize customer satisfaction through accurate and timely resolution, meeting or exceeding stated SLAs
• Anticipate customer needs and problems before they surface; develop deep customer intuition to empower our customers to achieve their goals.
• Troubleshoot and resolves client complaints and other general account inquiries in a single customer interaction to create promoters and enhance the customer experience.
• Be the voice of the customer for internal teams and go the extra mile to delight customers so that they come back and prefer our brand over competition working with cross functional teams on allied organization goals & projects.
• Handle all of our tickets & calls with the ability to answer any and all questions in regards to the Editage website and EOS platform and escalate complex issues when appropriate.
Cactus WFH Jobs 2023 – Application Fee
- No Application Fee
Cactus WFH Jobs 2023 – Selection Process
- Interview
How to apply for Cactus WFH (Associate Customer Service Manager) Post
- A Willing and Eligible candidates Can Apply Online at the Website cactusglobal.com as soon as possible.
Important Dates
- Start Date to Apply Online : Already Started
- Last Date to Apply Online : 04.12.2023
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