Aircall WFH Jobs 2023 : Customer Support Specialist Post

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Aircall WFH Jobs 2023 : Aircall is looking for Customer Support Specialist to work remotely from home or anywhere. Interested candidates can Apply Online on or Before 04.11.2023.

Aircall Vacancy Details October 2023

Organization Name Aircall
Job Category Private Jobs
Post Details Customer Support Specialist
Employment Type Regular Basis
Total Vacancy Various
Salary As Per Norms
Last Date 04.11.2023
Job Location Remote
Apply Mode Online
Official Website https://aircall.io/

Aircall WFH Jobs 2023 – Job Profile

  • As a Customer Support Specialist, you’ll be an advocate for our customers and the liaison between them and Aircall.
  • You will help our customers navigate the product, troubleshoot issues and help them get answers.
  • It is your job to ensure that even if we can’t solve their problem immediately, that our customers know you are invested in their Aircall experience being a positive one.
  • You’ll work closely with our global support team and other internal teams to provide a world class customer support experience for all our customers.

Aircall WFH Jobs 2023 – Requirements

  • Ideally 1 + years of experience in a SaaS B2B customer support role or transferable experience/skills.
  • Bilingual in (language) is required.
  • Familiar with ticketing tools and systems
  • An understanding of how CRMs systems workStrong understanding of basic computer skills.
  • Technical aptitude (ability to understand and explain technical concepts to customers and other internal stakeholders).
  • Self-driven and comfortable working autonomously.
  • A curiosity to understand and troubleshoot complex customer inquiries.
  • Strong sense of time management and prioritization of work.
  • Excellent written and verbal communication skills.
  • Creative and passionate about helping others.
  • Exhibit uncompromising empathy.
  • Ability to multi-task across different platforms and forms of communication.
  • Willingness to work with multiple teams in an international and multilingual remote/hybrid environment .
  • The desire to contribute to a fast growing company.
  • Available to work in overnight shifts

Aircall WFH Jobs 2023 – Application Fee

  • No Application Fee

Aircall WFH Jobs 2023 – Selection Process

  • Interview

How to apply for Aircall Customer Support Specialist Post

  • Interested & eligible candidates can apply Online at the Aircall’s Official Website https://aircall.io/ as soon as possible.

Important Dates

  • Start Date to Apply Online : 16.10.2023
  • Last Date to Apply Online : 04.11.2023

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