Aircall WFH Jobs 2023 : Aircall is looking for Customer Support Specialist to work remotely from home or anywhere. Interested candidates can Apply Online on or Before 04.11.2023.
Aircall Vacancy Details October 2023
Organization Name | Aircall |
Job Category | Private Jobs |
Post Details | Customer Support Specialist |
Employment Type | Regular Basis |
Total Vacancy | Various |
Salary | As Per Norms |
Last Date | 04.11.2023 |
Job Location | Remote |
Apply Mode | Online |
Official Website | https://aircall.io/ |
Aircall WFH Jobs 2023 – Job Profile
- As a Customer Support Specialist, you’ll be an advocate for our customers and the liaison between them and Aircall.
- You will help our customers navigate the product, troubleshoot issues and help them get answers.
- It is your job to ensure that even if we can’t solve their problem immediately, that our customers know you are invested in their Aircall experience being a positive one.
- You’ll work closely with our global support team and other internal teams to provide a world class customer support experience for all our customers.
Aircall WFH Jobs 2023 – Requirements
- Ideally 1 + years of experience in a SaaS B2B customer support role or transferable experience/skills.
- Bilingual in (language) is required.
- Familiar with ticketing tools and systems
- An understanding of how CRMs systems workStrong understanding of basic computer skills.
- Technical aptitude (ability to understand and explain technical concepts to customers and other internal stakeholders).
- Self-driven and comfortable working autonomously.
- A curiosity to understand and troubleshoot complex customer inquiries.
- Strong sense of time management and prioritization of work.
- Excellent written and verbal communication skills.
- Creative and passionate about helping others.
- Exhibit uncompromising empathy.
- Ability to multi-task across different platforms and forms of communication.
- Willingness to work with multiple teams in an international and multilingual remote/hybrid environment .
- The desire to contribute to a fast growing company.
- Available to work in overnight shifts
Aircall WFH Jobs 2023 – Application Fee
- No Application Fee
Aircall WFH Jobs 2023 – Selection Process
- Interview
How to apply for Aircall Customer Support Specialist Post
- Interested & eligible candidates can apply Online at the Aircall’s Official Website https://aircall.io/ as soon as possible.
Important Dates
- Start Date to Apply Online : 16.10.2023
- Last Date to Apply Online : 04.11.2023
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